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FREQUENTLY ASKED QUESTIONS


What do I get after purchasing a ManyChat bot template? 

You'll get a link to download and add the template to your ManyChat account along with a link to the tutorial video showing you how to update copy to be specific for your business. This video will also show you how to set up any additional features, integrations, and automations.  

Can I customize the bot? 

Yes! You can change the copy, GIF images, emojis, messages in the sequence, but we don't fully recommend it unless you're more familiar with the ManyChat platform. Making a lot of changes could prevent the message flow from working properly.  

What if I need some help after purchasing a bot? 

We try to be as thorough as possible in the tutorial video that comes along with your purchase. In the case that you do need additional help and resources or done-for-you services, then someone on our team will be happy to help you for an additional fee.  

Do you custom build bots for exactly what I need?  

Yes, we can custom build a bot for you, your exact business goals, and your brand, but it will cost more than buying a template.  

Do I need to be a programmer to launch a bot? 

No you don't. We build our messenger bots using a software called ManyChat, and after watching the tutorial video that comes with every bot template, you'll know everything you need to know for customizing your Messenger bot template. 

How time intensive is it to customize the bot template? 

After watching the tutorial video, it shouldn't take more than a couple hours to change the copy and set up the 3rd party software integrations. After setting up your first template, your second and third templates will go smoother and quicker.